Refund policy

At Selectfy, customer satisfaction is important to us. If you are not satisfied with your purchase, we are here to help.

Return Period

We offer a 5-day return or replacement policy, which means you have 5 days after receiving your item to request a return or replacement.

Eligibility for Returns

To be eligible for a return or replacement:

  • The item must be unused and in the same condition as received

  • The product must be in its original packaging

  • You must provide proof of purchase

Items that are damaged due to misuse or not returned in their original condition may not be eligible for return.

Damaged, Defective, or Wrong Product

Please inspect your order upon receiving it. If the product is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

How to Request a Return

To request a return or replacement, please contact us:

Email: support@selectfy.in
WhatsApp: +91 8002228644

Return requests must be submitted within the 5-day return period.

Once your request is reviewed and approved, we will provide further instructions for returning the item.

Return address will be provided after the return request is approved by our support team.

Non-Returnable Items

Some items cannot be returned, including:

  • Perishable goods (such as food or plants)

  • Personalized or custom products

  • Personal care products

  • Hazardous materials or flammable liquids

Sale items may not be eligible for return.

Refunds

Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed via UPI or bank transfer within 5–7 business days.